{"data": {"schema": "publicfeed.update.v1", "id": "PIB-2322663", "url": "https://publicfeed.in/orders/PIB-2322663", "headline": "DARPG releases September 2026 report on public grievance redressal", "summary": "The Department of Administrative Reforms and Public Grievances (DARPG) released a report on 13 October 2026 detailing public grievance (PG) redressal for September 2026. In that month, 99,134 PG cases were received for States/UTs and 1,15,168 cases were redressed, with Uttar Pradesh recording the highest number of disposals. As of 30 September 2026, there were 2,37,128 pending cases across all States and UTs. The report also notes that approximately 43,738 officers were trained under the Sevottam Scheme between FY 2022-23 and FY 2026-27.", "key_points": ["September 2026: 1,15,168 PG cases redressed and 99,134 cases received.", "Uttar Pradesh had the highest disposals in September 2026 with 45,970 cases.", "As of 30 Sept 2026: 2,37,128 total pending PG cases across States/UTs.", "23 States/UTs have more than 1,000 pending PG cases each as of 30 Sept 2026.", "FY 2022-23 to FY 2026-27: 1,312 training courses completed for ~43,738 officers."], "issued_date": "2026-10-13", "listing_date": "2026-10-13", "document": {"form": "Press release", "number": "2322663", "type": "Press release", "legal_character": "informational_communication", "functions": ["announces"], "cites": []}, "issuer": "Department of Administrative Reforms and Public Grievances (DARPG)", "department": "Ministry of Personnel, Public Grievances & Pensions", "source": {"key": "pib", "name": "Press Information Bureau", "site": "pib.gov.in", "official_url": "https://www.pib.gov.in/PressReleseDetail.aspx?PRID=2322663"}, "topics": ["public grievances", "cpgrams", "sevottam scheme"], "reader_topics": ["Government services"], "intent": "updates", "states": ["ap", "hr", "ka", "up", "wb"], "national": false, "places": ["West Bengal"], "applies_to": ["West Bengal"], "dates": [{"kind": "event", "date": "2026-09-24", "wording": "24th September, 2026", "what": "Review Meeting with States/UTs", "counts_from": null}, {"kind": "event", "date": "2026-09-22", "wording": "22nd September, 2026", "what": "West Bengal full integration with CPGRAMS Portal", "counts_from": null}, {"kind": "period_start", "date": "2022-04-01", "wording": "FY 2022–23", "what": "Sevottam Scheme training period", "counts_from": null}, {"kind": "period_end", "date": "2027-03-31", "wording": "FY 2026–27", "what": "Sevottam Scheme training period", "counts_from": null}], "revision": "551b9fbbf4cee0fc", "recorded_at": "2026-10-13T11:43:07.397319+00:00", "provenance": {"method": "ai_summary", "automated_check": "pass", "human_review": "pending"}}, "meta": {"schema": "publicfeed.update.v1", "count": 1, "next": null, "plan": "free", "feed_updated_at": "2026-10-23T21:40:35.949254+00:00", "generated_at": "2026-10-23T22:21:24+00:00"}, "attribution": "Data: PublicFeed (https://publicfeed.in), summarising official documents linked in each record. Summaries are AI-generated and not legal advice; the official original is the authority.", "license": "https://publicfeed.in/terms#data-licence"}