{"data": {"schema": "publicfeed.update.v1", "id": "TRAIC-7b42eadf41a1e1237791", "url": "https://publicfeed.in/orders/TRAIC-7b42eadf41a1e1237791", "headline": "TRAI proposes new rules for telecom complaint handling", "summary": "The Telecom Regulatory Authority of India (TRAI) has released a draft notification to amend the 2012 Telecom Consumers Complaint Redressal Regulations. The proposed changes aim to align rules with the Telecommunications Act, 2023, and improve how service providers handle consumer grievances. Stakeholders are invited to submit feedback on these proposed updates by 5 June 2026.", "key_points": ["Stakeholders can submit comments by 5 June 2026", "Proposed rules apply to all service providers in India", "Aims to standardize grievance redressal across the sector", "Includes new provisions for accessibility for persons with disabilities"], "issued_date": "2026-05-07", "listing_date": "2026-05-07", "document": {"form": "DRAFT NOTIFICATION", "number": null, "type": "Consultation", "legal_character": "unresolved", "functions": ["amends_text"], "cites": []}, "issuer": "Telecom Regulatory Authority of India", "department": null, "source": {"key": "trai_consultation", "name": "Telecom Regulatory Authority of India", "site": "www.trai.gov.in", "official_url": "https://www.trai.gov.in/sites/default/files/2026-05/Regulation_07052026.pdf"}, "topics": ["telecom", "consumer protection", "grievance redressal"], "reader_topics": ["Government services"], "intent": "consultations", "states": [], "national": true, "places": ["throughout the territory of India"], "applies_to": ["service providers"], "dates": [{"kind": "deadline", "date": "2026-06-05", "wording": "5th June, 2026", "what": "submission of comments, feedback, and suggestions", "counts_from": null}], "revision": "3c04b5ce753933f3", "recorded_at": "2026-10-02T20:34:56.410823+00:00", "provenance": {"method": "ai_summary", "automated_check": "pass", "human_review": "pending"}}, "meta": {"schema": "publicfeed.update.v1", "count": 1, "next": null, "plan": "free", "feed_updated_at": "2026-10-23T21:40:35.949254+00:00", "generated_at": "2026-10-23T22:13:29+00:00"}, "attribution": "Data: PublicFeed (https://publicfeed.in), summarising official documents linked in each record. Summaries are AI-generated and not legal advice; the official original is the authority.", "license": "https://publicfeed.in/terms#data-licence"}