The National Highways Authority of India (NHAI) announced on 23 October 2026 new guidelines to upgrade and monitor public toilets and parking areas at National Highway toll plazas. The rules mandate technical assessments for repairs, the installation of CCTV and lighting for safety, and the provision of at least one barrier-free toilet for people with disabilities. A digital system will track water and sewage levels, while users can provide feedback via the Rajmargyatra app. The release does not say when these guidelines take effect.
Key points
- Mandatory CCTV, lighting, and sanitary napkin vending machines for female users and families.
- At least one universally accessible toilet with grab bars at each covered toll plaza.
- Smart monitoring of water, odour, and sewage integrated into a central digital dashboard.
- Feedback available via QR codes linked to the Rajmargyatra app.
- Manual entry into septic tanks and sewer lines is strictly prohibited.
When it applies
The document does not state when it takes effect.
Who it affects
- toll plaza agencies