The Department of Posts, Goa Division, announced on 28 October 2026 that Postal Life Insurance (PLI) and Rural Postal Life Insurance (RPLI) transactions will be temporarily suspended from 2 November to 8 November 2026. This suspension affects the Margao Head Post Office and all post offices under its jurisdiction to allow for the rollout of a new Insurance Management System (IMS) on 9 November 2026. During this time, customers cannot pay premiums or perform other insurance transactions at these specific locations.
Key points
- Suspension period: 2 November to 8 November 2026
- Affected offices: Margao Head Post Office and all offices under its jurisdiction
- Services paused: PLI and RPLI premium payments and related transactions
- Reason: Rollout of new Insurance Management System (IMS) on 9 November 2026
When it applies
- suspension of PLI and RPLI transactions
- suspension of PLI and RPLI transactions
- rollout of the new Insurance Management System (IMS) at CPC Margao
Who it affects
- PLI/RPLI insurance customers