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Consultations & proposals

TRAI proposes new rules for telecom complaint handling

The Telecom Regulatory Authority of India (TRAI) has released a draft notification to amend the 2012 Telecom Consumers Complaint Redressal Regulations. The proposed changes aim to align rules with the Telecommunications Act, 2023, and improve how service providers handle consumer grievances.

Read the explainer DRAFT NOTIFICATIONOfficial PDF from www.trai.gov.in ↗
Source details
Issued by
Telecom Regulatory Authority of India
Published on
Telecom Regulatory Authority of India, www.trai.gov.in (Consultations)
Dated
7 May 2026
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Drafted from extracted PDF text and checked by software; long documents may be read only in part. Not yet reviewed by a person.