The Department of Administrative Reforms and Public Grievances (DARPG) released a report on 13 October 2026 detailing public grievance (PG) redressal for September 2026. In that month, 99,134 PG cases were received for States/UTs and 1,15,168 cases were redressed, with Uttar Pradesh recording the highest number of disposals. As of 30 September 2026, there were 2,37,128 pending cases across all States and UTs. The report also notes that approximately 43,738 officers were trained under the Sevottam Scheme between FY 2022-23 and FY 2026-27.
Key points
- September 2026: 1,15,168 PG cases redressed and 99,134 cases received.
- Uttar Pradesh had the highest disposals in September 2026 with 45,970 cases.
- As of 30 Sept 2026: 2,37,128 total pending PG cases across States/UTs.
- 23 States/UTs have more than 1,000 pending PG cases each as of 30 Sept 2026.
- FY 2022-23 to FY 2026-27: 1,312 training courses completed for ~43,738 officers.
When it applies
- Review Meeting with States/UTs
- West Bengal full integration with CPGRAMS Portal
- Sevottam Scheme training period
- Sevottam Scheme training period
Who it affects
- West Bengal