The Department of Administrative Reforms and Public Grievances (DARPG) announced on 13 October 2026 that Central Ministries and Departments redressed 2,38,579 public grievances in September 2026. The report, part of a 10-step reform process to improve disposal quality, notes an average grievance disposal time of 13 days for 2026. It also highlights that 92,822 new users registered on the CPGRAMS portal during the month, with the highest registrations coming from Uttar Pradesh. The data covers the performance of government departments for September 2026.
Key points
- 2,38,579 grievances redressed by Central Ministries/Departments in September 2026
- Average grievance disposal time for 2026 is 13 days
- 92,822 new users registered on CPGRAMS in September 2026
- 12,996 grievances registered via Common Service Centres in September 2026
- 454 total review meetings conducted as of 30 September 2026
When it applies
- operationalisation of Review Meeting Module
- reporting period for CPGRAMS performance
- reporting period for CPGRAMS performance
Who it affects
- Central Ministries and Departments